Privacy Policy

At United Med Supply, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect the following types of information to provide you with the best possible service:

• Personal Information: When you use our website, you may provide us with personal details such as your name, email address, phone number, insurance information, and other details necessary for eligibility checks, product delivery, and customer support.

• Health Information: In order to provide our services (i.e., insurance-covered braces), we may collect health-related data, including your medical condition or physician’s prescriptions, for the purpose of fulfilling your request.

• Usage Information: We collect non-personal information regarding how you interact with our website. This may include browser type, device type, and other data collected using cookies.

2. How We Use Your Information

We use your information for the following purposes:

• To provide services: To process your insurance claims and deliver the necessary DME (Durable Medical Equipment) braces, we use your personal and health data.

• To communicate with you: We may use your contact information to respond to inquiries, follow up on services, or send you updates related to your request.

• To improve our services: We use usage data to analyze trends and improve our website’s user experience.

• To comply with legal requirements: We may use your information when required by law or as part of legal processes (such as insurance verification).

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Insurance Providers: We share the necessary information with your insurance provider to verify eligibility and process claims.

• Third-party Service Providers: We may share your information with trusted third-party vendors who assist in providing services on our behalf, such as shipping companies.

• Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights in case of disputes.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of electronic storage is 100% secure, and we cannot guarantee complete security of your information.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request correction of inaccurate or incomplete data.

• Deletion: You can request the deletion of your personal data where there are no compelling reasons for us to continue processing it.

• Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the instructions in the emails or by contacting us.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device to remember your preferences. You can disable cookies through your browser settings, but doing so may affect your user experience.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

United Med Supply
Email: contact@unitedmedsupplyusa.com
Phone: 813-720-5106